Smart Health Check Service
Keep abreast of the health and performance of your Netezza system with the Smart Health Check Service – offered to our Comprehensive and Managed support tier customers.
What is the Smart Health Check Service?
The performance of your Netezza system is impacted by a number of factors that will often not be apparent from the output of an individual command line utility like nzhealthcheck alone. Furthermore, the nzhealthcheck utility is not a feature of NPS for Cloud Pak for Data. We combine our 30+ years of experience supporting Netezza with additional diagnostics and analysis to determine not just what problems are lurking undetected, but also how to remedy them, all as part of the Comprehensive and Managed tiers of our Netezza Support Plus service.
Features
The Smart Health Check service offers diagnostic reporting for your Netezza system and a program of follow-up activities to rectify any issues found, and to ensure that your system stays healthy
With the data that you give us access to, our Netezza engineers can analyse the system and database performance and overall health
Your report contains:
- Legacy systems:
- A system audit showing how up to date your software is across all 4 components of your Netezza system: Netezza Performance Server (NPS), Red Hat Enterprise Linux (RHEL), Host Platform (HPF) and Firmware Diagnostics and Tools (FDT), with recommendations for remediation. This is crucial for ensuring that any future hardware problems will not be exacerbated by dated firmware, operating system, or database software.
- An analysis of any hardware issues identified with recommendations for remediation.
- An analysis of the health of your Netezza databases showing database groom state and skew.
- Insights into the performance of your system.
- CP4D systems:
- A system audit showing the versions of the various components of your system
- An analysis of the health of your Netezza databases showing database groom state and skew.
- Insights into the performance of your system.
You will also receive:
- A monthly report that tracks remediation actions and shows system and database health and performance trends
- Regular reviews with key technical personnel
A holistic approach to managing the health of your Netezza system
Free Smart Health Check Report
We are currently offering all Netezza customers an obligation-free Smart Health Check report. With this report you will be able to ascertain what actions you should take to extend the life of your existing Netezza system and keep it operating at peak performance. If you’d like to take advantage of this offer follow this link.
Articles
Further Information
Download the Smart Health Check Service brochure.
Download an example Smart Health Check report (for legacy Netezza systems).
Download an example Smart Health Check report (for CP4D systems).
If you would like more information, contact us and we’ll get in touch.